> For the complete documentation index, see [llms.txt](https://intella2.gitbook.io/scan2pay/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://intella2.gitbook.io/scan2pay/appendix/easycard-error-codes.md).

# EasyCard Transaction Status Code

## 00 Class

| Code   | Description                                  | remark                                                                                                                                                                                                                                |
| ------ | -------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 000000 | Success                                      |                                                                                                                                                                                                                                       |
| 000002 | Invalid Merchant ID                          | Contact intella                                                                                                                                                                                                                       |
| 000003 | Invalid Merchant                             | Contact intella                                                                                                                                                                                                                       |
| 000004 | Invalid Card, already blocked                | Contact EasyCard                                                                                                                                                                                                                      |
| 000005 | Invalid Verification Code                    | Contact EasyCard                                                                                                                                                                                                                      |
| 000012 | Invalid Payment                              |                                                                                                                                                                                                                                       |
| 000013 | Invalid Payment Amount                       |                                                                                                                                                                                                                                       |
| 000014 | Invalid Card ID                              |                                                                                                                                                                                                                                       |
| 000015 | Unknown Card Issuer                          |                                                                                                                                                                                                                                       |
| 000019 | Repeated Transaction                         |                                                                                                                                                                                                                                       |
| 000025 | Unable to retrieve data                      | Contact EasyCard                                                                                                                                                                                                                      |
| 000030 | Data format error                            | Contact intella                                                                                                                                                                                                                       |
| 000041 | Card has been reported as missing            |                                                                                                                                                                                                                                       |
| 000051 | Exceed balance                               |                                                                                                                                                                                                                                       |
| 000054 | Card already expired                         |                                                                                                                                                                                                                                       |
| 000057 | Transaction is not authorized                | Contact EasyCard                                                                                                                                                                                                                      |
| 000058 | Invalid Device                               | Contact intella                                                                                                                                                                                                                       |
| 000059 | Invalid Device                               | Contact intella                                                                                                                                                                                                                       |
| 000061 | Exceed payment limit                         | Contact EasyCard                                                                                                                                                                                                                      |
| 000063 | Security Checking Failed                     | Contact EasyCard                                                                                                                                                                                                                      |
| 000076 | No original transaction record               | Contact intella                                                                                                                                                                                                                       |
| 000077 | Not matching the original transaction record | Contact intella                                                                                                                                                                                                                       |
| 000096 | System error or data error                   | Contact intella                                                                                                                                                                                                                       |
| 000097 | System error                                 | Contact intella                                                                                                                                                                                                                       |
| 000098 | Payment error                                |                                                                                                                                                                                                                                       |
| 000125 | Require Retry                                | Check the card reader to make sure the network connection. Ask the customer to place the card again on the reader, and do the Retry API. (See [Retry API](https://intella2.gitbook.io/scan2pay/api-specification/easycard-api/retry)) |

## 01 Class

| Code   | Description                                           | Remark          |
| ------ | ----------------------------------------------------- | --------------- |
| 010019 | Network problem. Reboot card reader and link to wifi. | Contact intella |
| 010117 | The settlement of previous day is not completed       | Contact intella |
| 010123 | Insufficient balance                                  |                 |
| 010124 | Network problem. Reboot card reader and link to wifi. |                 |
| 010128 | Retry data does not match the card                    |                 |
| 010130 | Card had been cancelled                               |                 |
| 010131 | Incorrect card type                                   |                 |
| 010132 | Blacklist card                                        |                 |
| 010133 | Card has been locked                                  |                 |
| 010134 | Card does not activated                               |                 |
| 010139 | Card information no need to revise                    |                 |

## 02 Class

| Code   | Description                                | Remark                                             |
| ------ | ------------------------------------------ | -------------------------------------------------- |
| 020000 | Successful approval                        |                                                    |
| 020004 | Blocked card                               | Contact EasyCard                                   |
| 020005 | Invalid verification code                  | Contact EasyCard                                   |
| 020012 | Invalid payment                            |                                                    |
| 020013 | Invalid payment amount                     |                                                    |
| 020019 | Repeated transaction                       |                                                    |
| 020030 | Incorrect format                           | Check if the data in transaction field are correct |
| 020051 | Insufficient balance                       |                                                    |
| 020054 | Expired card                               |                                                    |
| 020055 | Renewal no need                            |                                                    |
| 020057 | Transaction is unauthorized                | Auto top-up is only available once a day           |
| 020058 | Unauthorized transaction for this terminal | eg. The merchant cannot activate cards             |
| 020059 | Device is not activated                    |                                                    |
| 020061 | Exceed the amount limits                   |                                                    |
| 020065 | Exceed the transaction limits              | eg. Auto top-up is only available once a day       |
| 020076 | Original transaction record not found      |                                                    |
| 020077 | Inconsistent transaction contents          |                                                    |
| 020090 | Bank side system error                     | Contact the card issuing bank                      |
| 020094 | Bank side timeout                          | Contact the card issuing bank                      |

## 04 Class

| Code   | Description                                                 | Remark                                                                                                                                                                                                                       |
| ------ | ----------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 049000 | Success                                                     |                                                                                                                                                                                                                              |
| 0461xx | Unusual card, transaction declined                          |                                                                                                                                                                                                                              |
| 0462xx | Exception on card reading, Please execute Retry transaction | After checking the connection of card reader, ask the customer to place the card again and execute the [Retry](https://intella2.gitbook.io/scan2pay/~/edit/drafts/-L_ffclJkd39RXm4zu7i/api-specification/easycard-api/retry) |
| 0463xx | Reader error                                                | Re-start the reader                                                                                                                                                                                                          |
| 046402 | Transaction amount exceeds the limit                        |                                                                                                                                                                                                                              |
| 046403 | Insufficient balance                                        |                                                                                                                                                                                                                              |
| 04640C | Accumulated deduction amount exceeds daily limit            |                                                                                                                                                                                                                              |
| 04640D | Accumulated deduction numbers exceed the limit              |                                                                                                                                                                                                                              |
| 0464xx | Transaction Declined                                        | If the transaction amount exceeds the limit or insufficient balance                                                                                                                                                          |
| 0465xx | Reader error                                                | Please report for maintanence                                                                                                                                                                                                |
| 0466xx | Reader error                                                | Please report for maintanence                                                                                                                                                                                                |
| 046700 | Reader instruction error                                    | Please retry                                                                                                                                                                                                                 |
| 046A80 | Reader instruction error                                    | Please retry                                                                                                                                                                                                                 |
| 046B00 | Reader instruction error                                    | Please retry                                                                                                                                                                                                                 |
| 046D00 | Reader instruction error                                    | Please retry                                                                                                                                                                                                                 |
| 046E00 | Reader instruction error                                    | Please retry                                                                                                                                                                                                                 |
| 046F00 | Reader instruction error                                    | Please retry                                                                                                                                                                                                                 |

## 90 Class

| Code   | Description           | Remark                                                                                                                                                                                                                                         |
| ------ | --------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 900000 | System error          | Usually it is the internet connection error, please check if the Wi-Fi router is working properly and the light on the reader is normal. Reboot your reader if needed and retry the transaction. If it is still error, please contact intella. |
| 900001 | Reader in-use         | Please try again later                                                                                                                                                                                                                         |
| 900002 | Dongle ID not match   | Please contact intella                                                                                                                                                                                                                         |
| 908002 | Incorrect data format | Please check if the provided data is correct                                                                                                                                                                                                   |
| 909995 | System Error          | Please contact intella                                                                                                                                                                                                                         |

## F0 Class

| Code   | Description                                   | Remark |
| ------ | --------------------------------------------- | ------ |
| F0xxxx | xxxx please refer to error codes of each bank |        |